Privacy Policy

The use of this awilliamsimaging.com is conditioned upon the User’s acceptance of the terms and conditions contained in this Privacy Policy, which is part of and incorporated by reference into the Terms of Use of awilliamsimaging.com (the “Website”). This Privacy Policy constitutes a legally binding agreement between User and A.Williams Imaging. This Privacy Policy lists our current policies, but, as noted below, this Privacy Policy may be adjusted from time to time at our discretion. Those who do not agree to be subject to this Privacy Policy may not, under any circumstances, use this Website.

1. Data Collection
User should be aware that this Website may contain features for collecting the User’s personal information including User’s name and email address as well as User’s accessing history of this Website. A.Williams Imaging may also collect and track non-personally identifiable information about User including User’s IP address, the type of browser User employs, and the referrer ID.

2. Entry by User
This Website may require the entry of personal information. This information must be entered by the actual User and not be any other person or by automated means. This Website also requires that the information be correct and the most recent available. In addition, User may request that A.Williams Imaging modify or delete User’s registered information by sending an email to [email protected] with the words “UPDATE USER INFORMATION” in the subject line.

3. Use of User Information
A.Williams Imaging reserves the right to compile, save, use within the scope of A.Williams Imaging’ activities, and analyze any and all User data (registration data, use history, etc.). A.Williams Imaging intends to use such User data for internal purposes only, including without limitation for the purposes of responding to User’s requests for information and for contacting User.

4. Choice/Opt Out
A.Williams Imaging may periodically send User information regarding A.Williams Imaging, its products and services. If User has been receiving such information and does not wish to continue receiving such information, please contact A.Williams Imaging at [email protected] and let A.Williams Imaging know that User no longer wishes to receive such information.

5. Disclosure of User Information
A.Williams Imaging, will control all User information gathered and will not disclose this information to a third-party except as otherwise set forth herein. However, in the event disclosure of any User information by A.Williams Imaging is required by law, A.Williams Imaging may disclose such User information without the consent of User.

6. Cookies
A “cookie” is a piece of data stored on User’s hard drive containing information about the user. A.Williams Imaging may use cookies in order to collect certain information about User, such as IP addresses (e.g., whether User is logged on from a .com, .gov, or .edu domain), domain names (the Internet address of a computer), type of computer and operating system being used. A.Williams Imaging may collect such information in order to better operate the Website so as to enhance User’s use of the Website. By using cookies, The A.Williams Imaging is able to recognize User when User revisits the Website, and it is able to remember certain information about User, such as User’s contact information. Depending on the type of browser you are using, your browser may be set to alert you of cookies. You do not have to accept all cookies sent to you by the Website; however, depending on the particular cookie you reject, you may not be able to use some of the features in the Website if a particular cookie is rejected.

The Website may from time to time include, for User’s convenience, links to third party sites, which A.Williams Imaging does not own or control and which are controlled by third parties. Such sites may use cookies. However, A.Williams Imaging has no access to or control over these cookies, or the information collected by them. If User has any questions about how such third parties use cookies, User should contact such third parties directly.

7. Security
A.Williams Imaging uses reasonable security measures to safeguard information concerning, and submitted by, users. Despite the above security measures employed by A.Williams Imaging, users should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet.

8. Modifications
This Privacy Policy and the Terms of Use of the Website constitute the complete agreement between the parties with respect to their subject matter and supersede any prior agreement or communication. A.Williams Imaging reserves the right to modify this Privacy Policy without prior notice. In the event A.Williams Imaging updates or modifies this Privacy Policy, A.Williams Imaging shall endeavor to post such updates or modifications on this Website for a period of thirty (30) days following any such modifications. Therefore, User is advised to review this Privacy Policy occasionally, or at least every thirty (30) days. User’s continued use of this Website subsequent to A.Williams Imaging’s notice of modification of this Privacy Policy shall constitute User’s acceptance of the modified Privacy Policy.

Refunds & Returns

For Prints:

I offer a 100% satisfaction guarantee in regards to the workmanship and quality of materials used to produce all of my printed product offerings. I strive to deliver high-quality products based on the order specifications such as print media, and print size. I cannot offer returns or refunds based on flaws in the original image file or decisions made after the order was placed.

Replacements also require a 4-business day production time. The replacement will be shipped under the same shipping service level initially paid for in the original order (i.e., Standard, Expedited, or Overnight shipping methods).

For Services:

I want you to be happy with your photos, and the services that I provide for you. I understand that life happens. If there is an issue, I want to help you to make it right. I will do my best to work with with you in the event that you need a date to be cancelled or changed but I cannot give a guarantee of this.   

In the case of camera failure, inclement weather, or any other unforeseen incident that prevents A.Williams Imaging from shooting on a scheduled date a new date will be scheduled or the client will receive a refund of their deposit, if applicable.

A non-refundable deposit is due at the time of booking for wedding events. Refunds will not be issued in the event of a cancelation, postponement or any other event that may change your desired date.

No refund will be given under any circumstances if a client fails to attend the activity on the day and at the time listed, when the booking was made.

Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; A.Williams Imaging has a strict NO REFUNDS POLICY. Once a transaction has been completed (i.e., the buyer selected and paid for the photo and then A.Williams Imaging sent the buyer the correct photograph) it is then considered non-refundable. If a buyer has selected and purchase an incorrect photo, he/she must notify A.Williams Imaging, before receiving the “incorrect” photograph.

Refunds will NOT be given due to “not liking a photo”, selecting an incorrect photo after the buyer has already received the photograph, or any other reason. If a mistaken photo is sent to the buyer, as documented on the invoice, A.Williams Imaging will send the correct photo to the buyer free of charge.

Get In Touch

If you have a question or comment about a product you’ve ordered, use the form below to tell me about it.